Shipping Policy & Procedures

Shipping Boxes From Butterflyers.com

We process, pack and ship out all orders from Texas each and every business day (No Sundays or Holidays). So, depending on what shipping you select (1-Day, 2-Day, 4-Day or 7-Day), it should arrive within 2-8 business days or less. 

Please note that it takes us 1-Day to process and pack your order and then UPS/USPS gets the package the next business day after you ordered it. Please remember, these are "Business Days" not regular days and there is no shipping on Sunday or Holidays.

The day your item ships out from our store, you will get a shipping confirmation sent to you via email which will contain your tracking number. Please check it to be sure all the items you purchased are included in the order and that your package is being shipped to the correct address. If there's anything wrong, notify us right away and we will take care of it for you.

If your order did not arrive as expected, is delayed, or missing, please check the tracking information prior to contacting us. If your order is in transit, contact UPS or USPS before contacting us to get the latest information about your package. As everyone knows, once you turn over a package to the carrier, it is very literally out of your hands and in theirs.

If for some reason your items have not been received but the tracking information says it was delivered, please contact your local post office (USPS) or UPS Customer Service, give them your tracking information we gave you when you placed the order and report your package as lost. You can also submit the missing package to "Where's My Package" on the USPS website. It's a short form asking them to track your package and let you know where it was delivered or why it wasn't.

If all else fails or you need further assistance with your order, please contact us via email at butterflyersinc@gmail.com and we will help you anyway we can.

Packaged Properly To Protect Your Products:

We care about our customers and that's why we work very hard to produce a great product, a low price and offer excellent service. It's also why we inspect each and every individual Butterflyer, Gift Box and/or Greeting Card we ship to make sure they meet our "Flaw Free" standard.

We also take great care to pack them neatly inside a padded envelope, package or box so your order does not get damaged in transit from our store and arrives in great shape to your door (See Examples Images Below).