Thank You Flying Butterfly

So sorry you're disappointed. Most people love them and theirs fly great. Just read all the 4 & 5 Star reviews on our website or on FB! The ones you see fly in our videos are identical to the ones we ship out to hundreds of people each and every day. The only difference is who is winding it and how it's wound. 

May we ask, did you watch this video regarding the proper way to wind your Butterflyer to get maximum flying effect (https://bit.ly/2qgEbOT) and this one on how best to place them in a greeting card (https://bit.ly/2DSGezJ)? The links to both of these videos were sent to you in the shipping and order confirmation emails you received. 99% of the time when people say their Butterflyer isn't flying so well, it's because they are not winding it correctly. In short, you want to be 100% for sure you are winding 30-35 full turns and that you have an entire row of double (almost triple) knots on the rubber band. Remember, the rubber band is the engine that propels these things. So, if you do not wind it enough, they will not fly very well because it won't get enough lift. Remember, 'Wind it tight and it will fly right!'

Please, for your own sake, if you haven't watched the two tutorial videos above yet, take two minutes to watch them both. If you have already watched them, watch them again and this time, wind the Butterflyers while you watch the videos. It makes a huge difference when you do it exactly the way we show you in these two videos. Let us know if this helps any. We hate for anyone to be disappointed in our product.